Shipping policy

Shipping Policy

Order Processing All orders are dispatched the next working day (Monday–Friday, excluding UK public holidays).

UK Delivery UK orders are dispatched on a next working day basis. Delivery times may vary depending on your chosen shipping method at checkout.

EU & International Delivery Orders to EU countries are typically delivered within 3–7 working days from dispatch, depending on your location and local postal services. Please note that delivery times may be affected by customs processing.

Customs, Duties & Taxes Pixi Daisy ships from the United Kingdom. As a result, orders delivered to EU countries may be subject to import duties, taxes, and customs fees upon arrival. These charges are the responsibility of the customer and are not included in our product prices or shipping costs. We recommend checking with your local customs authority for more information before placing your order.

Delays & Lost Parcels If your order hasn't arrived within the expected timeframe, please contact us at [your email address] and we'll do our best to help. We are not responsible for delays caused by customs processing or circumstances outside our control.